Frequently Asked Questions
Everything you need to know about shopping with Appalachian Baby
What is the typical shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy for unused and unwashed items in their original packaging. Please contact our support team to initiate a return authorization.
Are your products safe for newborns?
Yes, all of our products are curated with safety as a top priority. We use high-quality, non-toxic materials that meet or exceed standard safety regulations for infants.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our international shipping options in the near future.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.